Senior Operations Manager - Canterbury VIC
Our client is a growing national dental organisation with more than 50 practices across multiple states. With continued expansion underway, the business is investing in strong operational leadership to support sustainable growth, improve practice performance and maintain consistently high standards of patient care.
This is an opportunity to join our clients' team in a senior leadership capacity, working within an established network that delivers a broad range of dental services, including preventive dentistry, restorative treatments, crowns and bridges, root canal therapy, extractions, cosmetic dentistry and other general dental procedures.
About the position
Our client is looking for an experienced Senior Operations Manager to lead operational performance across its national practice network. Based in Canterbury, Victoria, you will lead and develop a team of Business Liaison Managers while partnering closely with practice leaders, Dentists, clinicians and support office teams.
The position combines commercial leadership, people development and strategic execution. You will have the opportunity to influence how practices operate, identify opportunities for growth and help shape the next stage of the organisation's expansion.
Key responsibilities include
Lead, coach and support Business Liaison Managers across multiple locations
Drive practice performance, profitability, productivity and patient growth
Partner with practice leaders to strengthen team and operational performance
Monitor business KPIs and identify opportunities for improvement
Implement strategic initiatives and operational projects nationally
Build productive relationships with Dentists and practice leadership teams
Support compliance, accreditation and governance requirements
Contribute to budgeting,



forecasting and broader business planning
Lead change initiatives across a geographically dispersed network
Promote a culture of accountability, collaboration and patient-centred care
About the company
Our client is a growing national dental organisation with more than 50 practices across multiple states. With continued expansion underway, the business is investing in robust operational leadership to support sustainable growth, improve practice performance and maintain consistently high standards of patient care.
This is an opportunity to join our clients' team in a senior leadership capacity, working within an established network that delivers a broad range of dental services, including preventive dentistry, restorative treatments, crowns and bridges, root canal therapy, extractions, cosmetic dentistry and other general dental procedures.
Regular interstate travel is required to support practices throughout the network.
Key Requirements
Proven senior leadership experience within multi-site operations (managing managers)
Strong commercial and financial acumen
Demonstrated success improving business and operational performance
Experience leading and developing teams across multiple locations
Strong stakeholder management and relationship-building capabilities
Confidence working with senior leaders and clinical professionals
Experience implementing change and business improvement initiatives
Ability to interpret KPIs, financial results and operational data
Excellent communication, coaching and problem-solving skills
Dental, healthcare, medical or other multi-site service-sector experience is highly regarded
Additional information
Salary package up to $160K for an experienced operations leader
Lead performance across a large, growing multi-site dental network
Canterbury VIC base with genuine influence on national operations
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📌 Senior Operations Manager - Canterbury Vic (Melbourne)
🏢 Gorilla Jobs
📍 Melbourne