Danford College in Melbourne VIC operates in the education sector, delivering nationally recognised courses to local and international students. They seek an ICT Business Analyst to join their ICT team.
The Role
This is a full time role with an annual salary is set between $80,000 to $82,000 depending on experience plus superannuation. The role will be based at their office in Melbourne VIC.
The Responsibilities
Some tasks may include
Liaise with business stakeholders to gather, analyse, and document business requirements
Analyse existing business processes, systems, and workflows to identify areas for improvement
Translate business requirements into detailed functional and technical specifications for IT development teams
Facilitate workshops and consultations with stakeholders to define project scope, objectives, and deliverables
Develop process models, workflow diagrams, and business requirement documentation
Collaborate with software developers, project managers, and technical teams to ensure alignment of solutions with business needs
Assist in the design, development, and implementation of system enhancements and business solutions
Support system testing activities including test case development, user acceptance testing (UAT), and defect tracking
Identify project risks, issues, and dependencies and elevate where appropriate
Prepare clear reports, documentation, and presentations for business and technical stakeholders




Support change management processes including user training and system adoption
Ensure delivered solutions align with business objectives, operational requirements, and compliance standards
The Requirements:
Bachelor's degree in Information Technology, Computer Science or a related field
Minimum 4 years' experience as an ICT Business Analyst supporting complex infrastructure or telecommunications projects
At least 4 years' experience gathering requirements across multidisciplinary teams including engineering, planning and construction stakeholders
Minimum 4 years' experience implementing or enhancing enterprise systems such as ERP, GIS, project management or asset management platforms
At least 4 years' experience conducting user acceptance testing, process modelling and business case development
At least 4 years' experience using business analysis tools and methodologies such as BPMN, UML, SQL queries, and Scrum
At least 4 years' experience working with frameworks; BABOK, Agile or PRINCE2 environments
Strong analytical and problem-solving skills.
Ability to analyse data, trends, and systems.
Excellent written and verbal communication skills.
Ability to communicate technical concepts to non-technical stakeholders.
Understanding of ICT infrastructure, software development life cycle, and emerging technologies.
Familiarity with databases, network systems, and software applications.
High attention to detail and robust analytical skills
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📌 Ict Business Analyst (Melbourne)
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