As Manager, Freeman House, you will provide strategic and operational leadership across the service, leading a multidisciplinary team and ensuring the delivery of evidence-based, recovery-oriented programs that support positive outcomes for the people we serve.
Reporting to the Regional Manager, Health Services, you will be responsible for the overall leadership, performance and day-to-day operations of Freeman House. You will play a key role in driving service excellence, strengthening clinical governance and continuous improvement, developing robust community partnerships and ensuring the service meets relevant quality, accreditation and regulatory requirements.
Your Responsibility
Providing strategic and operational leadership for Freeman House
Leading, supporting and developing a multidisciplinary team
Ensuring the delivery of high-quality, evidence-based, person-centred and recovery-oriented care
Overseeing residential AOD rehabilitation, therapeutic and group programs, health programs and inclusion activities
Supporting effective intake, assessment, care planning, risk management and monitoring of client outcomes
Implementing the Society's AOD Model of Care and Client-centred Service Delivery Model
Driving clinical governance, continuous quality improvement and accreditation compliance
Building strong partnerships across health, mental health, housing, legal, employment,



training and community services
Overseeing service data collection, reporting and outcome measurement
Managing site operations, including rosters, staffing, facilities, food services, safety and maintenance
Leading workforce planning, recruitment, onboarding and staff development
Managing budgets and resources within delegated authority
Requirements
A minimum of five years' demonstrated experience in an equivalent health, AOD or community services leadership role, or a relevant tertiary qualification in Social Work, Social Science, Community Welfare, Nursing, Allied Health or a related discipline
Demonstrated experience in operational management and people leadership
A proven ability to lead, motivate and develop effective multidisciplinary teams
Knowledge and experience in AOD treatment, mental health, assessment and evidence-based interventions
Experience overseeing intake, referral, case management and care planning for people with complex and high-level needs
A strong understanding of clinical governance, continuous quality improvement, accreditation and risk management
Excellent communication, interpersonal, analytical, negotiation and conflict resolution skills
Sound knowledge of WHS obligations
Experience using data collection, reporting and health information systems
#J-*****-Ljbffr

📌 Manager - Freeman House (Armidale)
🏢 Nada
📍 Armidale