Norfolk Island Health and Residential Aged Care Service – Norfolk Island NSW
NIHRACS
Project Officer Business Systems
Fixed Term (until 30 June ****) | Full Time | Monday to Friday | NIHRACS Facility, Norfolk Island
About NIHRACS
NIHRACS is a multi-Purpose Service committed to delivering high-quality, person-centred care across the lifespan to all who live on or visit Norfolk Island. Our mission is to support health, wellbeing, and excellence in care: for our community, by our people, with our partners. We live our values of Excellence, Integrity, Respect, and Teamwork every day.
About the Role
We are seeking a delivery-focused project officer to lead and coordinate business system implementations across finance, workforce, care and clinical operations, under the accountability of the Manager Information and Technology Services and the relevant business owners.
Initial priority is a staged finance and workforce systems program: electronic timesheets and payroll modernisation, followed by Human Resources Information Systems (HRIS) and broader Financial Management Information Systems (FMIS), and enterprise integration alongside Care Minutes, Surgical Partners, Time Management Systems (TMS) and other applications. The program runs under NIHRACS' gate-based governance, with structured procurement, security and readiness controls, so disciplined documentation and probity awareness matter as much as delivery pace.
This role works standard business hours, with flexibility required to meet operational needs.
About You
You will be an organised, adaptable and service‐focused skilled who enjoys working in a fast‐paced, changing environment. You will bring strong administrative skills, attention to detail, and the ability to communicate effectively with staff at all levels.
Key Responsibilities
Coordinate requirements workshops and translate business needs from Finance, People and Culture and clinical owners into controlled project deliverables.




Support procurement stages within approved probity controls: business case and cost-benefit inputs, structured vendor assessment, and collation of validated security-compliance evidence.
Coordinate vendor-led implementation, data-migration planning and validation, user acceptance testing, defect management and acceptance evidence.
Plan training, communications, change, adoption, cutover and post-implementation support.
Maintain schedules, dependencies, risks, issues, actions, decisions, status reports and accurate project cost records for Finance.
Provide administrative support to ICT governance uplift activity, including policy registers and audit action tracking.
Mandatory Requirements
A tertiary qualification in information systems, business or project management, or equivalent demonstrated experience delivering business system implementations (finance, HR/payroll, care management or similar).
Demonstrated experience coordinating requirements, vendor led implementation, data migration, user acceptance testing, training and change management.
Strong documentation, scheduling and stakeholder communication skills, sound probity and governance awareness.
What We Offer
The opportunity to contribute to meaningful health and aged care services
A supportive team environment during an exciting period of workforce and system uplift
Professional development and learning opportunities
The unique lifestyle and community experience of living and working on Norfolk Island
Remuneration
Remuneration will align with the NIHRACS Enterprise Agreement, this position offers a salary of
$89,567 to $120,483
gross per annum (depending on skills and experience), plus 12.5% superannuation and locality allowance.
Closing Date: Sunday, 11 October ****
NIHRACS is committed to building an inclusive and accessible workplace. This includes hiring applicants from a diverse range of backgrounds such as people living with a disability and individuals who speak a first language other than English.
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📌 Project Officer Business Systems (Geelong)
🏢 Norfolk Island Health and Residential Aged Care Service
📍 Geelong