Receptionist / Front-of-House Coordinator | Arana Hills Physiotherapy & Samford Valley Physio

Part time 12 - 18 hours per week, with scope for extra and increased hours

Suit mornings to early afternoons, e.g 8/8.30 am - 2/2.30pm

Love people ? Love a well-run day? We'd love to meet you.

Picture this: someone walks into our clinic a bit sore, a bit worried, maybe not sure what to expect. The first person they see is you, and within a minute they're feeling better already. That's the kind of person we're looking for.

A bit about us

Our clinics at Arana Hills and Samford are busy, friendly places where patients are treated like people, not appointment numbers. Our physios care deeply about what they do, and our front-of-house crew is every bit as passionate.

We believe the client experience starts the moment someone picks up the phone or steps through the door, and that's where you come in.

We're not a corporate clinic. We're a proper part of our local community, and we want our team to feel that way too.

What you'll be doing

No two days are quite the same, which is part of the fun. You'll be:

- Greeting clients with a smile, whether they're walking through the door or calling on the phone

- Keeping our appointment books, schedules and patient records running smoothly and accurately

- Looking after billing,



payments and health fund claims

- Backing up our physios so the whole day flows for everyone

- Sharing ideas and content to help grow, promote and improve our services, this can be our presence in the community, client systems or social media.

- Helping put together newsletters and email updates that keep our community in the loop

Sound like you?

You'll probably recognise yourself here if you:

- Genuinely enjoy people and have a knack for putting them at ease

- Come across as friendly and qualified, face-to-face and on the phone

- Are organised and notice the little details others miss

- Stay calm and positive when the waiting room fills up and the phones won't stop ringing

- Are comfortable with computers and pick up new software quickly

- Have an interest in health, wellness and your local community

Bonus points if you've got a background in (or a real enthusiasm for) social media, digital comms or marketing. We'd love to put those skills to use.

Ready to join us?

If this sounds like your kind of workplace, hit Apply and tell us a little about yourself. Or send a cover letter and CV directly to Michelle , email ••••@aranahillsphysiotherapy.com.au

We can't wait to hear from you!

📌 Admin/ reception Physiotherapy clinic (Arana Hills)
🏢 Arana Hills Physiotherapy
📍 Arana Hills