About the role

This role supports the Technical Services department in achieving its goals by processing permits, Before you Dig Australia (BYDA) and similar inquiries, undertaking minor technical functions, and providing technical services related administrative and customer service support.

Key responsibilities

- Exercise proper courtesy, consideration and sensitivity in communicating with the public, members of the Council and fellow officers and employees

- Provide administrative support to the Building Facilities area of Technical Services

- Process applications and attend to general enquiries for works in accordance with the relevant acts and legislations, primarily the Local Government Act

- Process applications and attend to general enquiries for the provision of heavy vehicles operating on Council roads throughout the Council area

- Provide all Before you Dig Australia (BYDA) information including plans to Contractors/Others and for Council information

- Process Street Lighting applications and enquiries

- Prepare timely, accurate and professional correspondence, reports and associated documentation in relation to the role and functions associated with the position

- Liaise and maintain internal and external working relationships with contractors and external organisations

- Assist in the management and maintenance of corporate data including the technical plan database, asset registers and GIS spatial data





- Collect Road Traffic Data using Metro Count Traffic Counter and Software to prepare reports

About you

- Communicate effectively and clearly

- High standard of reception and telephone skills in provision of customer service to the general public

- Sound and accurate typing, data entry and word processing skills utilising Microsoft Office Programs and relevant database programs

- Effective organisation skills by prioritising and completing required tasks whilst working under regular direction

- A commitment to teamwork and cooperation

- Demonstrated knowledge of technical concepts related to the provision of civil infrastructure

- Some knowledge of typical local government policies, practices and procedures and secure work practices

- Previous experience in administration and customer service

- Completed or working towards tertiary qualifications (Certificate level) in assets management, building construction level 1, 2, 3 or 4 or other appropriate discipline as related to the position

About us

Port Augusta City Council's vision is to create and sustain a safe and vibrant Community where people want to live, work, play and visit.

To apply candidates must submit:

- Completed Job Application Cover Sheet

- Resume

- Cover letter addressing the Personal Criteria in the Position Description e.g. Skills, Knowledge and Experience/Qualifications

📌 Facilities Officer (Port Augusta)
🏢 Port Augusta City Council
📍 Port Augusta