Tax On Chain | Brisbane CBD | Full time

About us

Tax On Chain is one of Australia's fastest-growing boutique accounting firms, and our self-managed super fund (SMSF) team is growing fastest of all. We look after funds for Australians who want real control over their retirement, many of whom hold crypto alongside traditional assets.

We're a young, cloud-based team in the CBD. Every fund we establish is looked after by an onshore Chartered Accountant, and our admin team is onshore too. That's the standard we hold ourselves to: fast, accurate, white glove service without the corporate stiffness.

The role

Reporting to the Head of Client Operations, you'll play a key role in keeping our SMSF administration running smoothly, from fund establishments and compliance paperwork through to client follow-up and document management. While SMSF administration will be a core focus of the role, you'll also support the wider accounting team with non-SMSF client administration and general client-service tasks as needed.

It’s a hands-on role with plenty of variety and a clear opportunity to take on more responsibility as the team and business continue to grow.

What you'll do

- Prepare and issue SMSF establishment documents, and chase signed paperwork so setups don't stall

- Coordinate fund setups end to end, including ATO registrations, ASIC corporate trustee lodgements and bank account openings

- Collate and track documents for annual fund accounting and independent audit

- Liaise with clients, referral partners, service providers and auditors by phone and email, responding quickly and professionally

- Maintain client records and our practice management systems

- Support compliance processes, including document tracking and ASIC annual reviews

- Assist with non-SMSF client administration, onboarding, document collection and general client-service support as required.





- Support the wider team with day-to-day office administration, including incoming calls, office presentation and supplies.

You'll ideally bring

- Previous administration experience in accounting, SMSF or financial services

- Exceptional attention to detail. SMSF administration leaves little room for error, and you take pride in getting things right the first time

- Explicit, friendly written and verbal communication

- Confidence with software, and ideally experience with BGL Simple Fund 360, Class, FYI Docs, FuseDocs, NowInfinity, Xero

- Integrity and discretion with confidential financial information

Experience with crypto isn’t required, but an interest in learning about the industry would be helpful.

Who you are

We care about attitude and fit as much as experience. You'll do well here if you:

- Enjoy working at pace, take pride in getting the details right and like seeing things through from start to finish

- Are naturally proactive. If paperwork hasn't come back, an application is stalled or a client needs an update, you'll follow it up rather than waiting to be asked

- Are a team player who values collaboration and is happy to jump in and help where needed

- Are looking to learn, take on more responsibility and build a career rather than simply clock in and out

This probably isn't the role for you if you're looking for a fully remote position, highly rigid processes that rarely change, or a job where you're given a checklist of exactly what to do every hour.

Benefits

- A clear development path within a growing practice.

- Work directly with experienced SMSF accountants and directors rather than being buried inside a large corporate structure.

- Flexible working arrangements available following probation

- Fully cloud-based systems and paperless workflows

- Modern CBD office with resort-style end-of-trip facilities

- Young, ambitious team at the forefront of a rising industry

📌 Client Services Administrator (Brisbane)
🏢 Tax On Chain
📍 Brisbane