About the role

Flagstaff Hotel is seeking a confident and capable Gaming / Duty Manager to oversee daily and nightly venue operations across our bistro, bar, gaming room, sports bar and bottleshop. This full‑time role is ideal for someone who thrives in a quick‑paced environment, enjoys leading people, and is committed to delivering consistent service and compliance standards. You will be responsible for supervising staff, maintaining gaming compliance, managing customer experience, and ensuring smooth open and close procedures. The role includes a mix of day, evening and weekend shifts.

Key responsibilities
Lead and supervise venue operations across bar, bistro, gaming and bottleshop
Maintain gaming compliance (RP, Advanced Gaming, H&L; reporting)
Manage daily and nightly open/close procedures, cash handling and reconciliation
Support, coach and guide team members to deliver consistent service
Handle customer enquiries and resolve issues professionally
Maintain venue presentation, safety and responsible service standards
Contribute to a positive, supportive and team‑focused workplace culture

About you
Previous hospitality leadership or supervisory experience
Current RSA, RP,



and Gaming qualifications
Robust understanding of gaming compliance and venue operations
Confident communicator with a calm, solutions‑focused approach
Able to work autonomously and make sound operational decisions
Availability for a rotating roster including nights, weekends and public holidays
Positive attitude, reliable work ethic and commitment to team culture

About us

Flagstaff Hotel is a long‑standing community venue known for its friendly service, busy bistro, strong local following and supportive team setting. With dining, gaming, sports bar, functions and bottleshop, we offer a diverse and inclusive workplace where staff can grow and succeed.

Benefits
Competitive full‑time salary
Supportive leadership and hands‑on training
Clear pathways for progression into Senior Duty Manager roles
Employee wellbeing and assistance programs
Strong team culture and positive working environment
Discounts across the Piemount group
Opportunities to develop skills across bar, gaming, bottleshop and management

📌 Duty Manager Flagstaff Hill (Australia)
🏢 Flagstaff Hotel
📍 Australia