We’re working with a well-established financial services organisation looking for an IT Operations Coordinator to join their technology team in Sydney CBD.

This is a great opportunity for an organised and confident communicator who enjoys coordinating across technical teams, vendors and business stakeholders.

The Role

You’ll help coordinate day-to-day IT operations, ensuring incidents, actions, risks and projects are tracked and followed through.

Key responsibilities include:
Coordinating BAU IT operations across service desk, infrastructure and security
Tracking incidents, requests, actions and operational tasks
Supporting major incident coordination and communication
Preparing reporting around service performance, SLAs, risks and vendor performance
Coordinating between technical teams, business stakeholders and third-party vendors
Supporting IT projects, migrations and business integration activities
Maintaining IT processes, documentation and operational reporting
Supporting service continuity and disaster recovery initiatives

About You





We’re looking for someone who is:
Highly organised with strong attention to detail
A clear and confident communicator
Comfortable working with technical teams through to senior stakeholders
Calm and decisive when managing issues and competing priorities
Strong at coordinating and following up actions
Familiar with ITSM concepts, incidents, SLAs and escalation processes

Candidates with robust coordination and stakeholder management skills who are looking to step further into IT operations are encouraged to apply.

What's on Offer
Permanent full time position
Sydney CBD location with hybrid working
Established financial services organisation
Broad exposure across IT operations, projects and transformation

Please note only Australian citizens or PR will be considered for this role.

If you’re an organised IT qualified who enjoys coordinating people, solving problems and keeping things moving, we’d love to hear from you.

📌 It Coordinator Sydney
🏢 FourQuarters Recruitment
📍 Sydney