About us:

Inspired by Australia's rich pub culture, Local is more than just a place to grab a drink, it's where the community comes together. Whether you're winding down after work, catching up with mates, or kicking off a weekend celebration, we offer an elevated experience rooted in old school hospitality. Our team brings genuine warmth and down to earth service.

Behind the bar and in the kitchen, we take pride in a thoughtfully curated menu featuring top-shelf local spirits, beers, and seasonal cocktails, paired with elevated pub classics and fresh, shareable plates. At Local, it's all about good times, great taste, and that unmistakable feeling of being right where you belong.

About the role

As a Supervisor, you'll work closely with the venue management team to ensure each service runs smoothly. You'll be hands-on, confidently leading a team during busy services, and creating a great atmosphere for both staff and guests. This role is ideal for someone with solid hospitality experience who is ready to step up and play an important part in the day-to-day running of the venue.

Key responsibilities
Leading and supervising the FOH team during service
Running busy shifts and coordinating staff across the venue




Delivering friendly, efficient and consistent customer service
Conducting pre-service briefings and allocating staff sections
Supporting, training and motivating team members
Handling customer enquiries and resolving issues professionally
Opening and closing the venue when required
Assisting with cash handling, POS operations and end-of-night procedures
Maintaining venue presentation, cleanliness and service standards
Ensuring RSA, liquor licensing, WHS and venue procedures are followed

About you
Previous experience as a hospitality Supervisor, Team Leader or experienced FOH staff member
Confident leading a team in a fast-paced environment
Strong communication and people skills
Reliable, organised and comfortable taking responsibility
Provides excellent customer service and leads by example
Can remain calm and make good decisions during busy services
valid RSA
Available across evenings and weekends

Perks
Opportunities for career development for the right candidate
Staff meals provided
Positive, inclusive and supportive work workplace

📌 Restaurant And Bar Supervisors Burleigh Heads
🏢 LOCAL BURLEIGH HEADS
📍 Burleigh Heads