Saint Haven is redefining the private club experience in Australia.
Our clubs bring together exceptional service, hospitality, performance, recovery and connection within beautifully designed settings. We are uncompromising on standards, ambitious in our growth and obsessed with creating an exceptional experience for our members.
About the Role
As Club General Manager, you own the club.
You’ll lead the people, performance and commercial success of the venue — driving membership, retention, revenue and an exceptional member experience while building a high-performing team and culture.
What You’ll Own
Full ownership of club performance and P&L;
Membership growth, retention and ancillary revenue
Exceptional service and member experience
Leadership and development of your management team
Delivery against key commercial and operational KPIs
Best-in-class presentation, service and operating standards
Health, safety and operational compliance
A culture of accountability, performance and continuous improvement
About You
You’re an experienced hospitality or club leader who knows how to run a premium, high-performing business.
You’ll bring:
5+ years’ senior management experience across luxury hospitality, hotels, private clubs, leisure or a comparable environment
Robust P&L; and commercial capability
A proven ability to lead and develop high-performing teams
Exceptional service standards and attention to detail
Confidence driving revenue, membership and retention
A warm, polished and highly engaging leadership style
The energy and ambition to build something exceptional
This is an chance to lead one of Australia’s most exciting private club environments and play a key role in the continued growth of Saint Haven.
📌 Club General Manager St Kilda
🏢 Gurner Group Wellness Operations
📍 St Kilda
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