Egritech is looking for an organised, confident and customer-focused Production & Customer Coordinator to help keep customer projects and production schedules running smoothly.

This is a hands-on coordination role that sits between our customers and production team. You will take ownership of jobs once they enter production, ensuring everyone knows what is happening, what needs to happen next and when the job is expected to be completed.

You will need to be comfortable communicating with customers, working within a busy production setting and managing multiple priorities at once.

Key responsibilities
Act as a key point of contact for customers once their projects enter production
Schedule jobs and coordinate production priorities
Keep customers informed about progress, expected completion dates and any changes
Liaise with production staff, suppliers and other parties involved in completing jobs
Monitor jobs from commencement through to completion
Identify potential scheduling or production issues early and assist with resolving them
Maintain accurate customer, project and scheduling records
Ensure commitments made to customers are realistic and communicated clearly
Follow up outstanding information,



materials or actions required to keep jobs moving
Work with management to improve workflow, communication and the overall customer experience

About you

You are organised, practical and comfortable working with both customers and production teams.

You will ideally have:
Strong communication and customer service skills
Excellent organisation and scheduling skills
Confidence managing multiple jobs and competing priorities
A practical, solutions-focused approach
Good computer and administrative skills
The ability to communicate professionally with customers, particularly when circumstances or schedules change
The confidence to follow up people and keep projects moving
Experience in manufacturing, fabrication, construction, production, project coordination or a similar workplace would be highly regarded

This position would suit someone who enjoys taking ownership, creating order in a busy setting and making sure both customers and the production team are kept informed.

Remuneration will be negotiated based on experience and capability.

Pay: From $50.00 per hour

Expected hours: 35.0 per week

Work Location: In person

📌 Production & Customer Coordinator Victor Harbor
🏢 Egritech
📍 Victor Harbor