Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At Recent Balance, We Got Now.

We are looking for a highly motivated and customer-oriented Retail Sales Associate to join our QV Melbourne Store!

As part of the New Balance team, you will play a key role in bringing the New Balance experience to life, your responsibilities include:
Delivering exceptional, personalised customer service to every customer, fostering authentic and meaningful connections.
Driving sales through consultative selling, understanding each customer’s needs and matching them with the right product
Confidently sharing product knowledge across footwear and apparel
Maintaining exceptional visual merchandising standards, ensuring the store reflects the quality and heritage of the brand
Supporting stock operations including delivery processing, replenishment,



and stockroom organisation.
Desire to challenge yourself to achieve individual and company objectives.

To be successful you will have:
Previous experience in a customer-focused retail environment (highly regarded)
Confidence in consultative selling and sharing detailed product knowledge
A polished and qualified presentation with excellent communication skills
An appreciation for quality product, craftsmanship, and performance innovation
Energetic and positive can-do attitude
A keen interest in retail, fashion and sporting trends

What we offer in return:
Market-competitive salary and incentive/bonus program
40% discount for you and your inner circle
Footwear & apparel uniform provided
Celebrate your birthday with a paid day off
A career in a reputable, global brand.

If you are looking for a broad and diverse role in a passionate and energetic business where you can make a difference, Apply Now by submitting your CV and cover letter.

Due to high volumes of applications, only shortlisted candidates will be contacted. We appreciate your understanding.

📌 Retail Sales Associate Melbourne
🏢 New Balance Australia
📍 Melbourne