Zendesk, Inc. is seeking a Contact Center Success Specialist to help customers rapidly realize business outcomes using Zendesk’s CCaaS capabilities. You’ll drive adoption, optimize operations, and deliver measurable ROI while partnering with Core CSMs, Skilled Services, Sales, and Product.
The role supports executive-level engagement and operational leadership across customer organizations, ensuring time-to-value and long-term retention and growth within the CCaaS portfolio.
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📌 Contact Center Transformation Specialist Newcastle City Council
🏢 Zendesk
📍 Newcastle City Council
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