About the role

To oversee all NDIS relevant tasks for participants who seek support and guidance with their NDIS plan. You will be fully responsible for support coordination and other NDIS relevant tasks as they arise.

Key responsibilities
Review and accept Support Coordination referrals as they present, following internal processes and policies
Maintain full responsibility for the supervision of NDIS plans
Undertake effective person-centred communication with clients, their supports and services under the duty of care
Maintain case notes, seek service agreements, and pursue relevant reports
Regularly review spending while working cohesively with the administration team and colleagues
Keep abreast of all industry changes as the NDIS is a rapidly growing and changing scheme
Liaise regularly with professionals in the industry and represent the company with professionalism at all times
Participate in the risk management program and contribute to a clean, protected work environment




Actively participate and contribute to quality activities which promote continuous improvement and adhere to ISO practices
Actively participate in relevant career development and requested training

About you
Professionalism and professional boundaries
Responsibility and accountability
Ability to work independently
Excellent customer service
Methodical approach
Excellent time management skills
Highly efficient
Strong professional communication skills
Friendly, down to earth relatable disposition
Ability to multitask, learn current skills quickly, and retain information
Strong computer skills and effective typing skills
Minimum Cert 3 in disability, community care, mental health or similar
Police Record Check, NDIS worker screening check and Working With Children Check required
Desirable: Experience working with or caring for an individual living with disability

About us

Grace Professional Services is positioned as a leader in NDIS Support Coordination services.

📌 Support Coordination Carrum
🏢 Grace Professional Services
📍 Carrum