Auscanus Institute of Australia | Melbourne CBD

Auscanus Institute of Australia (AIA) is seeking a friendly, organised Student Services Officer to support students at our Melbourne CBD campus. This is a casual role with approximately 2–3 days of work per week.

You will be part of our campus team, reporting to the Campus Operations Lead and helping students with day-to-day enquiries and administration.

What you’ll do
Respond to student enquiries in person, by phone and by email.
Help with orientation, student communications and general campus support.
Maintain accurate student records and follow up on outstanding documents.
Assist the admissions and student services teams with administrative tasks.
Use student management systems and follow AIA’s procedures for handling student information.





What we’re looking for
Explicit, professional communication and a helpful approach to students.
Solid organisation, attention to detail and follow-through.
Confidence using Microsoft Office and learning recent systems.
Experience in student services or administration. Experience with an RTO, CRICOS provider or aXcelerate would be an advantage.

To apply

Please send your CV and a short cover letter to [email protected], telling us about your relevant experience and availability.

Pay: $26.49 – $29.99 per hour

Expected hours: 15.0 – 25.0 per week

Work Location: In person

📌 Student Services Officer Melbourne
🏢 Auscanus Institute of Australia
📍 Melbourne