We are seeking an experienced and motivated Restaurant Supervisor to oversee daily operations and ensure excellent customer service. The role involves supervising staff, coordinating shifts, maintaining food safety and service standards, handling customer enquiries, and supporting the Restaurant Manager with day-to-day operations.
Key Responsibilities
Supervise and support restaurant staff during service
Ensure high standards of customer service and food quality
Manage daily opening, closing, and shift operations
Monitor stock, cleanliness, and food safety compliance
Handle customer feedback and resolve issues professionally
Train and motivate team members
Assist management with achieving sales and operational targets
Requirements
Previous experience in restaurant or hospitality supervision
Strong communication and leadership skills
Ability to work in a quick-paced environment
Positive knowledge of food safety and workplace procedures
Adaptable availability, including evenings, weekends, and public holidays