As a Sales Consultant at JANAI, you will be an integral part of our client experience, guiding clients through one of life's most meaningful purchases. You will create warm, personalised experiences for every client, guide them through engagement rings, wedding rings, diamonds and fine jewellery, and develop genuine, long-term relationships with clients.
Key responsibilities
Create warm, personalised experiences for every client
Guide clients through engagement rings, wedding rings, diamonds and fine jewellery
Develop your knowledge of diamonds, gemstones and jewellery design
Build genuine, long-term relationships with clients
Develop strong product knowledge and sales expertise
Work closely with our team to bring each client's vision to life
About you
Naturally warm, personable and confident with people
Passionate about delivering exceptional customer experiences
A strong communicator with excellent attention to detail
Comfortable working in a fast-paced, premium retail environment
Motivated to learn and develop their knowledge of fine jewellery and diamonds
Collaborative and committed to being part of a close-knit team
Available to work Saturdays
Previous fine jewellery experience is valued, but not essential
Benefits
A flexible 4–5 day working roster
Staff discounts and performance incentives
The opportunity to work within our luxury Collins Street boutique
A supportive, multicultural and cooperative team workplace
Exclusive staff pricing across our fine jewellery collections
Occasional treats and refreshments
Exclusive partner benefits
Immediate start available
About us
Located on Collins Street in Melbourne CBD, JANAI is a fine jewellery house specialising in custom engagement rings, wedding rings and diamond jewellery. Our clients come to us for more than beautiful diamonds, they come for expert guidance, a highly personalised experience and the prospect to create something uniquely their own. We are a multicultural workplace that values individuality and celebrates the diversity of our team.