This is a hands-on development role focused primarily on current ServiceNow solutions. You will design, configure and develop custom and out-of-the-box functionality that meets business and technical requirements. You will join a large, multidisciplinary Agile delivery team supporting a major Federal Government technology transformation program.
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Design and develop ServiceNow applications, modules and integrations.
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Configure and customise workflows, forms, scripts and platform functionality.
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Translate business requirements into prototypes and fully working solutions.
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Collaborate with business analysts, user researchers, service designers and technical teams.
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Maintain and enhance existing ServiceNow applications and modules.
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Troubleshoot complex platform issues and perform root-cause analysis.
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Implement bug fixes and improve platform stability and performance.
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Monitor system health and proactively address issues to minimise downtime.
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Support platform maintenance, upgrades and continuous improvement.
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Prepare technical designs, specifications and knowledge-transfer documentation.
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About you nn
Demonstrated experience designing, developing and maintaining ServiceNow solutions.
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Solid hands-on experience configuring and customising ServiceNow modules, workflows, forms and scripts.
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Experience developing ServiceNow integrations and custom applications.
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Practical experience with ServiceNow ITSM, ITOM and HR modules.
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Ability to gather and interpret business requirements and provide appropriate technical solutions.
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Understanding of ITIL processes and best practices.
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Experience monitoring ServiceNow platform health and resolving performance or availability issues.
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Knowledge of Microsoft platforms and development practices, including Office 365, SharePoint and Azure DevOps.
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Robust technical documentation and communication skills.
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Ability to communicate clearly with both business and technical stakeholders.
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J-18808-Ljbffr
📌 Servicenow Developer Federal Government Canberra
🏢 seek.com.au
📍 Canberra
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