Cohesity, Inc. is seeking an Escalation Manager to own the resolution of high-visibility customer issues, coordinating cross-functional teams across product, service, and sales to protect strategic relationships.
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The role emphasizes executive communication, proactive problem solving, and driving action plans to meet tight SLAs. You will collaborate with Engineering, Product Management, Customer Support, and Qualified Services to address critical customer situations, while continuously
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📌 Global Escalation Lead Critical Accounts New South Wales
🏢 Cohesity
📍 New South Wales
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