About the Company:

Founded in Sydney in 1993, Boori began its journey crafting quality baby furniture. With a focus on timeless design and durability. The brand has grown alongside families, now offering a wide range of furniture for every stage of life. From nurseries to children's rooms and beyond, Boori creates thoughtfully designed pieces that blend style, sustainability, and function.

The Boori Australia head office is at Eastern Creek (NSW 2766).

Hours are Mon-Fri 9am to 5pm (or optional 8:30am to 4:30pm)

About the role:

Located at our Eastern Creek (NSW 2766) head office, this role will require you to undertake the day-to-day functions involved in Administration, Logistics and Service Support, including arranging deliveries and transfers, processing orders, answering queries and warranty claims in a timely manner, and offering general office support.

Responsibilities include
Order Processing: accurately process orders.
Logistics & Delivery Management: coordinate with the warehouse, stores, and transport companies to arrange picking, book deliveries, generate manifests, and resolve logistical or delivery issues efficiently.
Customer & After-Sales Service: professionally handle customer, retailer, and store queries, manage warranty claims,



process returns and refunds, and prepare necessary hardware/spare parts.
Data Entry & Records: maintain precise data entry, record-keeping, and system upkeep.
General Administration & Support: deliver dependable office support and assist other departments with ad-hoc tasks, administrative duties, and ongoing projects.

What we're looking for:
Valuable verbal and written communication abilities.
Ideally someone with customer service experience.
Ability to learn various office administrative tasks, and be flexible with assisting different departments when needed.
Someone who is reliable, demonstrating consistent attendance and punctuality.
Someone level headed with valuable problem solving abilities, resourcefulness, and a high level of accuracy and speed in processing service issues and orders.
The pay rate for this position is subject to the candidate’s experience and skill set.

Job Types: Full time, Permanent

Pay: From $55,000.00 per year

Ability to commute/relocate
Eastern Creek NSW 2766: Reliably commute or planning to relocate before starting work (Required)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Office All Rounder Eastern Creek
🏢 Boori Australia
📍 Eastern Creek