Big4Bank in Parramatta is seeking a Fraud and Scams Officer to operate in a high-volume call centre. You will monitor real-time alerts, assist customers with queries, and take immediate actions to minimise financial loss for both customers and the bank.
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The role involves handling inbound and outbound calls, case management of fraud alerts, and collaboration with Risk, Legal, and Branch networks. A rotating 6:00 AM–12:00 AM shift and hybrid options after initial training are available.
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📌 Fraud & Scams Specialist Hybrid & Real Time Detection Parramatta
🏢 Select Aust Sydney
📍 Parramatta
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