We are looking for a reliable and customer-focused HK Host to join our hotel team. This is a multi-skilled role where the employee will primarily support Housekeeping operations while also handling Reception/Front Desk responsibilities as required.
Key Responsibilities
Clean and prepare guest rooms, bathrooms, corridors, and public areas.
Change bed linen, towels, and replenish guest amenities.
Maintain high standards of cleanliness, hygiene, and presentation.
Perform guest check-in and check-out at the reception.
Handle guest queries, requests, telephone calls, and basic reservations.
Provide professional and friendly customer service.
Coordinate with Maintenance and other hotel departments when required.
Report maintenance issues and lost & found items promptly.
Support overall hotel operations based on business requirements.
Requirements
Previous experience in Housekeeping, Reception, or Hotel Operations is preferred.
Valuable English communication skills.
Comfortable performing both Housekeeping and Reception duties.
Customer-focused, reliable, and versatile.
Basic computer knowledge for Front Desk activities.
Willingness to work shifts, weekends, and public holidays.
Valid authorization to work full-time in the country of employment.
Work Location: In person
📌 Housekeeping Host Darwin
🏢 Sunday Cardiff Holland House Hotel u0026
📍 Darwin
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