Australian Caravan Centre – Burleigh Heads QLD

Australian Caravan Centre is looking for a hands-on, motivated Pre-Delivery Team Leader to run the workshop at our Burleigh dealership. If you have strong leadership skills, industry know-how and a genuine commitment to quality service, we'd love to hear from you.

The details

Full time, Monday to Friday, 8:00am – 4:00pm

Based at our Burleigh Heads dealership

Salary negotiable, based on qualifications and experience

About the role

Reporting to the Site Manager and Dealer Principal, you'll lead the day-to-day running of the workshop, keeping it effective, safe and focused on quality. Your responsibilities will include:

Leading the workshop team, including recruitment, training and performance reviews

Allocating and scheduling service, warranty, pre-delivery (PD) and insurance repair orders

Ensuring repair order (RO) paperwork is completed accurately and on time

Coordinating unit repairs and ordering parts, consumables and tools

Handling customer enquiries, troubleshooting issues and resolving complaints

Conducting caravan handovers with customers when required, including walking them through the unit’s features and operation





Working closely with the Workshop Team, Handover team, Site Manager and Dealer Principal

Identifying opportunities to improve workshop systems and processes

Managing tools, equipment, layout and storage to keep the workshop clean, secure and organised

Identifying and reporting hazards and upholding workplace health and safety standards

Maintaining current Safety Officer and First Aid certifications

Setting the standard for the team in punctuality, conduct and meeting deadlines

About you

Proven experience as a Team Leader or Workshop Supervisor

Experience in the caravan, automotive or a related industry (highly regarded)

A hands-on leader who leads by example

Strong organisational and communication skills

Ability to prioritise work and meet deadlines in a busy environment

Current First Aid Certificate, or willingness to obtain one

Safety Officer certification, or willingness to obtain one

The successful applicant will be required to provide a current police check. Only shortlisted candidates will be contacted.
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📌 Pre Delivery Team Leader City Of Gold Coast
🏢 Australian Caravan Centre
📍 City of Gold Coast