CommBank is seeking a Customer Service Specialist for a 12-month secondment in Sydney, focusing on Bank Guarantees establishment and end-to-end customer support. You will process requests, review documents, issue guarantees and handle amendments while collaborating with Risk, Legal, and Relationship teams to ensure accurate service delivery.
You will balance efficiency with quality, manage inquiries, and use AI/digital tools responsibly to improve the customer journey and risk management.
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📌 Bank Guarantees Specialist — Hybrid Role Sydney
🏢 Commbank
📍 Sydney
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