We are seeking an experienced ServiceNow ITAM / Software Asset Management (SAM) Consultant to support a large enterprise environment. The role will focus on software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management using ServiceNow ITAM/SAM.

Duties & Responsibilities
Manage software assets, entitlements, agreements and licence compliance within ServiceNow ITAM/SAM .
Reconcile deployment, entitlement and usage data to maintain accurate Effective License Positions (ELP) .
Support software vendor audits, compliance analysis and risk remediation.
Analyse licence utilisation and provide insights for software renewals and optimisation.
Identify opportunities for licence reclamation, re-harvesting, rationalisation and cost reduction .
Maintain software publisher/product data, normalization and overall ITAM data quality.
Monitor ServiceNow SAM platform health, integrations and compliance reporting.
Develop EOL/EOS reports to support cyber security, technology risk and resilience teams.
Support SaaS and AI software spend visibility and reporting .
Drive continuous improvement across SAM processes, automation and reporting.

Requirements




Solid experience in Software Asset Management (SAM) / IT Asset Management (ITAM) .
Hands-on experience with ServiceNow ITAM/SAM .
Robust understanding of software licensing, entitlements and compliance.
Experience with ELP, licence reconciliation, renewals and optimisation .
Experience supporting software vendor audits.
Knowledge of software normalization and EOL/EOS lifecycle management.
Strong analytical, reporting and stakeholder management skills.
Experience working within large enterprise environments preferred.

Benefits
Competitive contract rates.
Opportunity to work within a large enterprise technology environment.
Exposure to enterprise-scale ServiceNow ITAM and Software Asset Management initiatives.
Work across software governance, compliance, optimisation and technology lifecycle management.
Melbourne or Sydney location.
Team-oriented environment working across technology, procurement, cyber security and risk teams.

Eligibility
Full Australian working rights required.
Candidates must be based in Sydney or Melbourne , or be able to work onsite as required.
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📌 Servicenow Itam Consultant Sydney
🏢 Tech Savvy Consulting (TSC)
📍 Sydney