Freighter Group is seeking a Customer Service & Warranty Specialist to act as the key link between customers and internal teams, overseeing warranty claims, investigating product concerns and delivering exceptional outcomes.
You will manage claims end-to-end, coordinate with Quality, Manufacturing and Engineering, and maintain accurate records while communicating clearly with customers. This role suits someone with ERP/CRM experience and a team-oriented approach across departments.
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📌 Warranty & Customer Service Specialist Melbourne
🏢 JPL Group
📍 Melbourne
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