Job Description

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We’re looking for a hands‑on Duty Manager to join the team at Mary Mae’s at Brisbane Powerhouse.

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This is a high volume, events driven venue with a strong focus on live service execution, group bookings, and major seasonal events including Comedy Festival, Night Feast, weddings, and corporate functions.

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This is not a passive management role you’ll be on the floor leading service, solving challenges in real time and ensuring smooth execution of both venue operations and events.

What you’ll be doing n

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Running day to day venue operations during service
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Leading floor team during high volume trade and events
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Supporting execution of functions and group bookings on shift
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Working closely with Ops Managers and Events Sales Manager
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Handling guest issues, service flow and real‑time decision making
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Supporting rostering execution, stock awareness and service readiness
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Ensuring smooth transition between event setup, service, and pack down
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Maintaining high standards under pressure across FOH operations
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What we’re looking for nn
Strong experience in busy hospitality venues (events, bars, pubs, or restaurants)
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Confident running a floor under pressure
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Natural leader who leads from the front
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Calm, practical problem solver
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Comfortable in fast paced, high volume environments
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Positive communication and team coordination skills
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No ego just gets the job done
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Bonus (not essential) nn
Experience with events or function execution
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Cocktail/bar knowledge
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Stock, POS, or basic reporting understanding
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Previous Duty Manager experience
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What we offer nn
Full‑time position
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Competitive salary based on experience
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Hands on role in one of Brisbane’s busiest cultural venues
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Real opportunity to step into Assistant VM for the right person
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Supportive but high‑performance setting
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Significant n

This role is focused on execution, not office management. You will be expected to be present on the floor, lead service, and actively contribute during events and operation.

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Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.

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📌 Duty Manager Mary Mae's Queensland
🏢 Trippas White Group
📍 Queensland