Job Description

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If you're the person Finance calls when the billing run falls over, and you want a clearer path into product ownership, this's worth a read.

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We're working with a high profile property and qualified services firm. They're after a Senior Technical Analyst to take technical ownership of two core platforms: their finance and billing system, and their document management platform.

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You'll sit within IT and work closely with Finance, Knowledge and the wider business. Day to day, you're the go-to person for how these systems run, how they're set up and how they get better.

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Sydney CBD | Hybrid working arrangements (Melbourne candidates considered)
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Defined internal career growth
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What you'll be responsible for: nn
Owning the admin, configuration and day to day running of the finance/billing and document management platforms
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Handling escalations for incidents and service requests
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Turning business requirements into user stories, specs and a prioritised backlog
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Leading upgrades, enhancements and integrations, including UAT and release
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Keeping data clean, controls tight and audit trails in order
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Managing vendors and working with the reporting team so the numbers downstream can be trusted
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Why it's worth Considering n

You'll own the roadmap for both platforms, not just the support queue. That's the experience that sets you up for a Senior Technical BA or Product Owner move down the track, and the business is open to growing the role in that direction.

What you'll need to have to be considered: n

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3 to 5 years supporting and owning enterprise business applications in a large professional services setting
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Hands on experience with finance, ERP or billing platforms (e.g. Dynamics 365, Oracle, SAP, TechnOne or similar)
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Document management experience (e.g. SharePoint, OpenText, M-Files, Objective or similar)
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A good understanding of how client, billing, revenue and document data connect, plus exposure to integrations between systems
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Working SQL, Power BI or SSRS, and robust Excel skills
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Comfortable writing user stories and specs, and explaining them to both tech teams and senior finance stakeholders
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We're open to candidates from all different industries, if you've got the core system skills you will be considered
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J-18808-Ljbffr

📌 Senor Technical Analyst New South Wales
🏢 Excolo
📍 New South Wales