Lead a busy motorcycle workshop with Australia's largest motorcycle retailer.
We're looking for an experienced Service Manager to lead the workshop at our Sunshine Coast TeamMoto. You'll drive performance, keep customers happy and build a solid team.
You'll report to the Dealer Principal / Group Service Manager. You'll lead a team of Service Advisors, Technicians and Apprentices, and be accountable for the department's budgeted gross and net profit while delivering a great customer experience.
What's in it for you
$80,000 + super + commissions
Achievable monthly bonus incentives
Staff discounts on bikes, parts and gear
Ongoing training and real career paths across 40+ stores
Supportive management and a team that loves what it does
What you'll do
Run the day-to-day operations of a busy workshop
Keep the workshop loaded to capacity and hit department KPIs
Work with the Dealer Principal on budgets, reporting and department performance
Lead, roster, coach and develop Service Advisors, Technicians and Apprentices
Work with the Parts Manager so parts are ready and jobs are delivered on time
Manage warranty claims and handle customer concerns and escalations
Keep the workshop secure, tidy and compliant with WHS requirements
Keep customer satisfaction high
What you'll bring
Proven experience as a Service Manager, Workshop Manager or senior Service Advisor stepping up
Robust leadership skills and a track record of developing a team
Positive commercial sense: budgets, KPIs, labour efficiency and gross profit
Excellent communication and customer service skills
Strong organisation and attention to detail
Experience with a dealer management system (DMS)
Current driver's licence
Highly regarded
A passion for motorcycles
A trade background (e.g. Certificate III in Motorcycle or Light Vehicle Mechanical Technology)
Automotive dealership experience. We welcome car service managers who want to make the move to motorcycles.
J-18808-Ljbffr
📌 Service Manager Maroochydore
🏢 TeamMoto Motorcycles
📍 Maroochydore
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