Office Administrator / Front of House - Qualified Services

Love a full inbox and a busy day? This role is for you.

We're an established, growing skilled services firm in the Newcastle area, and we're looking for a high-energy administrator who works quickly and accurately under pressure.

This isn't a "sit and wait for the phone" role. You'll be the engine room of our office, handling a high volume of client contact, admin processing and coordination every day. You'll keep things moving so our professionals can focus on their clients.

What your day looks like
Managing a busy switchboard and client enquiries with warmth and efficiency
Coordinating diaries, bookings and client reminders across multiple team members
Setting up new client files and completing identity checks
Processing payments, receipting and basic accounts admin
Handling mail, couriers and document dispatch
Greeting visitors and keeping client-facing areas in top shape
Managing stock, supplies and general office logistics




Picking up ad hoc admin and project tasks as the firm grows

About you

You might come from a busy medical practice, real estate agency, accounting firm, hospitality venue or corporate office. What matters is that you:
Handle a heavy workload without dropping the ball
Type rapid and are confident with Microsoft 365 and learning new software
Pay close attention to detail and take pride in accurate work
Stay composed and friendly when the phones and front door are both busy
Spot what needs doing and get on with it
Can juggle competing priorities from several people at once

Legal or professional services experience is a bonus but not essential. We'll train the right person.

What we offer
A supportive, professional team
Structured training and clear systems
Variety every day
Room to grow into a broader administration or support role
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📌 Office Administrator / Front Of House Professional Services Maitland
🏢 Important Business
📍 Maitland