We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across Current South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Culture and Community

Bamara is a First Nation’s organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds

Salary and Benefits
3 days bonus leave during the Christmas/New Year period
Birthday leave
Yearly Flu shot
Retail and Entertainment discounts acrossleading brands through Flare Benefits program
Opportunities to upskill with qualifications in Community Services
Employee Assistance program for staff and their immediate families
Access to our wellness partner program with C-5
First Nations Perspective training
Rewards and recognition program

About the role





As the Claims and Admin Support, you will be an important point of contact for the Employment Services participants, staff and other programs. Majority of your time will be working within the Call Centre team managing inbound calls, recording information and providing appropriate assistance.

When required, you will assist the Claims team by reviewing and gathering documentation, following up on outstanding evidence and general Claim admin support.

About you
Experience in Employment Services and Claims
Excellent communication and customer service skills.
A confident and skilled telephone manner.
Experience working in a call centre, customer service or administration environment.
Strong attention to detail and accuracy.
Good computer skills and the ability to learn new systems.
Strong organisational and time-management skills.
The ability to manage competing priorities in a fast-paced environment.
A calm and professional approach when dealing with challenging situations.
The ability to work independently while contributing positively to a team.
A commitment to confidentiality and qualified handling of participant information.
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📌 Claims And Admin Support Newcastle City Council
🏢 Bamara
📍 Newcastle City Council