Randstad is working closely with a reputable client within the energy sector who is seeking a Customer Service agent to join their growing team

Working within a supportive team environment you will be responsible for providing high quality customer service. You will have high communication skills and be able to liaise with customers, installers, technicians, system owners and wholesalers. The calls can be varied and they are looking for you to bring your personality to this role.

In order to be successful you will possess:
Robust customer service experience.
Strong administration experience.
Priority-setting and multi-tasking skills.
Excellent computer skills

Duties will include:
Supporting customers via phone, email and web chat
Triaging technical calls and referral to relevant department
Conduct check in calls with existing customers
Support sales team with campaigns
Ad- hoc general administrative tasks.





What's on offer:
Great team workplace, role is available due to growth
Supportive training
No weekends or late nights, hours M-F
Competitive salary

This position would suit a customer service focused individual with solid administration experience and a can-do attitude, it will offer progression for those that wish to advance their career within the company.

Applications:

If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Customer Service Representative Adelaide
🏢 Randstad
📍 Adelaide