Summary:

We are seeking a motivated Spare Parts Interpreter to join our dynamic team in Paget (Mackay), Queensland. This permanent, full-time role is essential for ensuring the effective supply of automotive spare parts to our customers. The ideal candidate will play a crucial role in supporting our operations and enhancing customer satisfaction through effective communication and product knowledge.

Key responsibilities
Assisting retail customers with parts enquiries and providing outstanding customer service.
Identifying and sourcing parts for a wide range of heavy vehicles and equipment.
Managing the flow of parts to our internal workshop.
Keeping Workshop Controllers and Service Advisors updated on parts availability and ETAs.
Liaising with external suppliers to source parts required for repairs.
Following up outstanding parts and keeping customers and internal teams informed.
Processing orders, receipting and general parts administration.
Maintaining accurate records and ensuring attention to detail across all parts transactions.

About you
Confident, driven and proactive,



with a genuine can-do attitude.
Interested in the mechanical and heavy-vehicle industry.
Highly organised with excellent time-management skills.
Customer-focused and committed to delivering great service.
A solid communicator who enjoys working with customers, suppliers and colleagues.
Detail-oriented with solid problem-solving skills.
Confident using computers and working with systems and parts catalogues.
Keen to learn, develop and build their industry knowledge.
Able to work effectively in a rapid-paced environment.
Forklift handling license preferred.
In possession of a current driver's licence.

About us

RGM Maintenance is a busy Daimler Trucks Dealership in Mackay, representing Mercedes-Benz Trucks, Freightliner and Fuso. Our work goes well beyond these brands. We support a diverse range of customers and equipment, including Defence vehicles, fuel tankers, heavy machinery and specialised vehicles.

📌 Spare Parts Interpreter Mackay
🏢 R.G.M. Maintenance
📍 Mackay