Event Cinemas Carindale

Permanent Part-Time or Full time Opportunity for the Right Candidate

About the Role

At Event Cinemas, great experiences start long before the movie does.

As our Duty Manager | Retail Manager (Cinema Worker Level 5) , you'll lead the teams behind some of the most important moments in our guest journey, from tickets and popcorn to guest service, presentation and cinema operations. You'll oversee the day-to-day running of our retail and front-of-house areas, drive operational excellence, and develop a high-performing team that delivers exceptional experiences for every guest, every visit.

This is a hands‑on leadership role suited to someone who thrives in a quick‑paced environment, loves developing people, and isn't afraid to roll up their sleeves and lead from the front.

What You'll Be Responsible For

Guest Experience

- Champion exceptional guest service across all Front of House and Food & Beverage areas.
- Create a welcoming, energetic and guest-focused environment.
- Respond to guest feedback and resolve issues with confidence and professionalism.
- Ensure presentation standards are consistently maintained across all guest-facing areas.

Leadership & Team Development

- Lead, coach and develop Front of House and Food & Beverage team members.
- Build a positive, accountable and high-performing team culture.
- Support recruitment, onboarding and ongoing training.
- Provide clear direction and leadership during shifts while recognising and celebrating great performance.

Operations

- Oversee the daily operation of Scoop Alley, Confection, Box Office and Floor teams.
- Ensure food safety, stock control, cash handling and compliance standards are maintained.




- Monitor productivity, identify opportunities for improvement and ensure smooth execution of daily operations.
- Support campaigns, blockbuster openings, promotions and events.
- Assist with rostering, administration and inventory management.

Commercial Performance

- Drive sales through strong product knowledge, upselling and team engagement.
- Support the achievement of revenue, payroll and cost targets.
- Monitor stock levels, wastage and inventory accuracy.
- Ensure operational and financial procedures are followed correctly.

What We're Looking For

We're looking for someone who is passionate about hospitality, guest service and leading great teams.

You'll ideally bring:

- Leadership experience in hospitality, food & beverage, retail, entertainment or customer service.
- Strong communication and relationship-building skills.
- A hands‑on leadership style and willingness to jump in wherever needed.
- Excellent organisational and decision‑making abilities.
- Strong commercial awareness and attention to detail.
- RSA and First Aid qualifications (or willingness to obtain).
- A positive attitude, strong work ethic and a passion for developing people.

Why Join Event Cinemas Carindale?

No two days are the same.

One minute you'll be supporting a busy candy bar rush, the next you'll be coaching a team member, preparing for a blockbuster opening or helping deliver an unforgettable guest experience for hundreds of movie lovers.

You'll be joining a passionate leadership team, working in one of Queensland's leading cinema locations, with opportunities to develop your career within one of Australia's most recognised entertainment brands.

#J-18808-Ljbffr

📌 Duty Manager | Retail Manager - Event Cinemas Carindale (Brisbane City)
🏢 EVT Group
📍 Brisbane City