Zurich Insurance Group is seeking an Internal Dispute Resolution Officer to triage and resolve complaints, building solid relationships and a smoother customer experience. You will gain expertise across ASIC frameworks and AFCA obligations while helping deliver fair outcomes for customers.
Two opportunities exist—permanent and 12-month contract—based in Brisbane or Sydney, with a focus on collaboration within Cover-More’s Dispute Resolution team.
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📌 IDR Officer: Champion Fair Customer Outcomes (North Sydney Council)
🏢 Zurich Insurance Group
📍 North Sydney Council
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