Hybrid Customer Success Lead: Change & Adoption Expert (Newcastle City Council)

Hybrid Customer Success Lead: Change & Adoption Expert (Newcastle City Council)

30 Sep
|
Genesis Recruitment Solutions
|
Newcastle City Council

30 Sep

Genesis Recruitment Solutions

Newcastle City Council

Genesis Recruitment Solutions is seeking a Customer Success Lead for a 12-month contract in the Maitland and Central Coast region. The role is hybrid, requiring three days in the office per week.

The successful candidate will lead the Customer Success Framework, focusing on change management, adoption, and readiness for current IT products and services. We are looking for 5+ years in change management, with experience in corporate systems, cloud or AI environments, and a postgraduate qualification

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📌 Hybrid Customer Success Lead: Change & Adoption Expert (Newcastle City Council)
🏢 Genesis Recruitment Solutions
📍 Newcastle City Council

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