As the first point of contact for our patients, you will play an important role in creating a positive and welcoming experience.
Key responsibilities
- Welcoming patients and providing friendly, professional customer service
- Answering and managing telephone enquiries
- Booking and managing patient appointments
- Processing payments and Medicare billing
- Managing patient records and maintaining accurate information
- Liaising with doctors, nurses and other members of the clinical team
- Responding to patient enquiries in person, by phone and electronically
- Maintaining a clean, organised and professional reception area
- General administrative and reception duties
About you
- Friendly, professional and approachable
- Confident communicating with patients and healthcare professionals
- Highly organised with excellent attention to detail
- Able to remain calm and professional in a busy environment
- Reliable, punctual and a strong team player
- Comfortable using computers and learning medical practice software
- A friendly and supportive working environment
- A professional and welcoming medical practice
- The prospect to work alongside an experienced healthcare team
- Training and support
- Variety in your day-to-day responsibilities
- Opportunity for ongoing employment for the right person
About us
Our Cassia Medical Centre is a friendly and welcoming medical practice located in Varsity Lakes on the Gold Coast. We are committed to providing high-quality, patient-centred healthcare in a professional, friendly and supportive environment.
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📌 Medical Receptionist - Friendly GP Practice (City of Gold Coast)
🏢 Kiro Marc Medical
📍 City of Gold Coast
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