Mobile Phone Repair Technician & Sales Assistant Location: Southland & Doncaster About Mobie /n
Mobie is a growing mobile phone accessories and repair business with 9 stores across New Zealand and 4 stores across Australia.
/n
Our stores are located in major shopping centres, providing customers with a convenient range of mobile phone accessories and professional phone repair services.
/n
We are currently looking for enthusiastic, reliable and experienced Retail Assistants to join our teams at our Southland and Doncaster stores.
/n
Full-Time, Part-Time and Casual positions are available.
About the Role /n
As a Retail Assistant, you will play an important role in providing excellent customer service while assisting customers with mobile accessories and carrying out mobile phone repairs.
Your duties will include: /n
/n
- Providing friendly and professional customer service
/n
- Assisting customers with mobile phone accessories and products
/n
- Processing sales and payments
/n
- Diagnosing customer phone issues and recommending suitable repair solutions
/n
- Carrying out mobile phone repairs, including screen replacements, battery replacements and other common repairs
/n
- Explaining repair options, costs and turnaround times to customers
/n
- Managing repair jobs and ensuring repairs are completed to a high standard
/n
- Keeping the store clean, organised and well-presented
/n
- Managing stock and restocking displays
/n
- Working independently and as part of a team
/n
About You /n
To be successful in this role, you will have:
/n
/n
- Good knowledge of mobile phones and mobile accessories
/n
- Excellent customer service and communication skills
/n
- A strong retail background and confidence in recommending products and services
/n
- A positive, reliable and proactive attitude
/n
- The ability to work confidently and independently when required
/n
- Availability to work on Thursdays and Fridays
/n
- Weekend availability is required for Full time positions.
/n
What We Offer /n
/n
- Full-Time, Part time and Casual positions available
/n
- Competitive hourly rate
/n
- The opportunity to work for a growing business with stores across Current Zealand and Australia
/n
- A supportive and friendly team environment
/n
- Opportunities to develop your retail and mobile phone repair skills
/n
- If you have experience in both retail and mobile phone repair and enjoy working with customers, we would love to hear from you!