We are a locally owned and operated pest control business based in Cairns , providing reliable pest management services to residential and commercial customers across the region.
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We’re looking for a friendly, reliable and organised Administration Assistant to join our team on a part-time basis. You’ll work closely with our office administration team and pest control technicians, helping keep our day-to-day operations running smoothly and ensuring our customers receive a high level of service.
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This is a varied role within a friendly and supportive team, with plenty of opportunity to learn, develop your skills and take on additional responsibility over time.
Administration Assistant – Part-Time About the Role /n
Your day-to-day responsibilities will include:
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Answering incoming phone calls and responding to customer enquiries
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Booking and scheduling pest control services
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Coordinating appointments and technician schedules
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Communicating with our technicians throughout the day
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Sending quotes, invoices and service reports
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Entering and updating customer and job information
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Following up customers regarding recommended treatments and services
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Managing emails and general correspondence
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Liaising with customers, property managers, suppliers and contractors
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Assisting with data entry, filing and general office administration
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Keeping our job management system accurate and up to date
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Supporting the wider office team with day-to-day tasks
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Providing additional administration coverage when required, including during busy periods and staff leave
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About You /n
We’re looking for someone with the right attitude, good communication skills and a willingness to learn.
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You’ll ideally be:
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Friendly, approachable and confident speaking with customers
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Reliable, punctual and well organised
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Comfortable using computers and learning new software
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A clear and professional communicator
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Detail-oriented and accurate with administration tasks
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Able to multitask and stay organised when things get busy
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Comfortable working as part of a close-knit team
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Happy to communicate with technicians and help keep their days organised
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Proactive and willing to take initiative
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Flexible and willing to provide additional coverage when required
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Previous administration or customer service experience would be an advantage, but we’re happy to train the right person .
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Experience in a trades, property management or service-based business would also be highly regarded.
What We Offer /n
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Part-time employment, 3 days per week
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Approximately 20–24 hours per week
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Above-award remuneration based on experience and skill level
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A friendly and supportive team setting
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A locally owned and operated business
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On-the-job training and support
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Variety in your day-to-day work
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The opportunity to develop your administration and customer service skills
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The opportunity to learn different aspects of a service-based business
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The opportunity to take on more responsibility as you gain experience
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The Person We’re Looking For /n
We’re looking for someone who wants to become part of our team, not just fill a position .
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If you’re organised, reliable, friendly, enjoy working with people and take pride in doing a excellent job, this could be the opportunity you’ve been looking for.
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You’ll be joining a local business where your contribution matters and where you’ll have the opportunity to learn, grow and become an important part of the team.
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If this sounds like you, we’d love to hear from you.