A leading community-focused organisation is seeking an experienced People & Culture Business Partner to support leaders across child, youth and family services. This role is ideal for candidates with strong capability in employee relations, coaching leaders and partnering with operational teams in complex, people-centred environments.

The organisation is committed to child safety, inclusion and diversity, and is looking for someone who can confidently support leaders through sensitive people matters while contributing to a positive, values-aligned workplace culture.

About the Role
Reporting to the People & Culture Business Partnering Lead, this position forms part of a high-performing Business Partnering team. The role provides expert advice across the full employment lifecycle, with a strong focus on coaching leaders, managing complex ER/IR matters, and driving capability uplift across operational teams.

Key Focus Areas Coaching & Supporting Leaders
You will work closely with operational leaders, particularly those supporting children, young people and vulnerable community groups. A key part of the role is building leader confidence in managing performance, behaviour concerns and challenging conversations.

Employee & Industrial Relations
You will provide expert guidance on performance management, misconduct, underperformance, workplace investigations, grievance resolution and Enterprise Agreement interpretation.

Partnering with Operational Leaders
The role requires strong relationship-building skills and the ability to influence, support and guide leaders through complex people matters in fast-paced service delivery environments.

Workforce Planning & HR Analytics
You will prepare workforce metrics, analyse trends and contribute to attraction, retention and succession planning,



providing insights that support organisational decision-making.

Policy Development & Best Practice HR
You will contribute to the development and review of HR policies, ensuring alignment with legislation, best practice and organisational values.

About You We are seeking someone who brings:

- Experience in youth, children’s services or community services
- Strong capability in coaching leaders and uplifting capability
- Demonstrated experience managing complex employee relations matters
- Confidence partnering with operational leaders and influencing outcomes
- Experience in unionised environments
- Strong interpersonal, communication and analytical skills
- A team-oriented, pragmatic and values-aligned approach

Hybrid model: three days onsite in Richmond, remainder working from home.

Reference Number:

4080223

Date Published:

29-Sep-2026

Contact Name:

Erin Hogan

Contact Email:

[email protected]

By applying for this role, you consent to your personal information being collected, stored, and shared in accordance with applicable privacy legislation.

Your details may be provided to our clients for potential opportunities; however, this will only occur after a discussion with one of our consultants and with your consent. We are committed to handling your information securely and confidentially in line with national privacy requirements.

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The Next Step embraces individuality and differences in gender, age, ethnicity, race, cultural background, disability, faith and sexual orientation. We strive to provide a recruitment experience that’s fair, inclusive and accessible. We encourage all suitable applicants to apply for roles. Please speak to our consultants about any accessibility needs to be considered during the recruitment process.

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📌 Senior P&C Business Partner (Melbourne)
🏢 The Next Step
📍 Melbourne