nib Group in Newcastle, NSW, is seeking hardworking customer service agents for a high-energy contact centre. You’ll handle up to 40 calls daily, update records and guide members through solutions in a structured, KPI-driven workplace.
You’ll receive comprehensive training, work in a hybrid setup with office hubs and home work, and be part of a supportive team led by knowledgeable leaders. The role begins with a four-week Newcastle training program and a staged start date.
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📌 Dynamic Hybrid Customer Care Specialist (Newcastle City Council)
🏢 nib Group
📍 Newcastle City Council
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