Primary Details Time Type: Full time

Worker Type: Employee

Broker Manager

- Location: Adelaide
- Type: Permanent, full time
- Hybrid role, Happy to talk flexible working

The opportunity

We have an opportunity to join our Qnect AR team as Broker Manager. As a Broker Manager you will drive growth across the portfolio with a focus on delivering excellent customer service and high service standards. You will partner with an assigned network of Authorised Representatives as well build strong relationships with key stakeholders across our strategic partners to understand their broader priorities and identify opportunities for mutual growth.

You will work closely with underwriting and claims teams as well as other areas across QBE, to identify opportunities for growth, strengthen our partnerships and deliver positive outcomes for our AR Networks. You will connect the needs and opportunities of our strategic partners with the right expertise and solutions across QBE, taking a whole of portfolio approach for driving sustainable, profitable growth.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

You will work in a great team environment and be responsible for developing account management plans, proactively developing key relationships and analysing current trends and growth opportunities within the portfolio. You will take a strategic approach to portfolio management, using insights and strong relationships across both ARs and AR and their Head Offices to identify opportunities, resolve challenges and support sustainable, profitable growth.

You will also;





- Establish and develop good working relationships with Authorised Representatives and key stakeholders across our strategic partners, to develop and maintain compliant, profitable and sustainable business.
- Respond to customer enquiries in a timely and professional manner.
- Proactively promote and support QBE Australia's products & services, connecting Authorised Representative partners with relevant expertise and solutions across QBE.
- Review existing portfolios, using insights and trends to identify opportunities and recommend strategies for profitable growth.
- Work collaboratively with underwriting, claims and other teams across QBE to support our strategic partners and deliver positive customer outcomes.
- Work with Service Standards as agreed with Head of Qnect Distribution.

About you

- Previous experience as a BDM/Account Manager or in a similar relationship management role
- Outstanding Customer Service and Relationship Building skills, with the ability to build trusted relationships across different levels of an organisation
- Leadership and mentoring skills.
- Ability to lead by influence with Brokers, Underwriters and key stakeholders across the business.
- Strong communication and negotiation skills.
- Ability to work in a team environment by supporting and developing team members.
- Strong commercial and product understanding, with the ability to connect partner needs and opportunities with relevant expertise and solutions across QBE.

Benefits

We offer a range of perks to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Life Leave,



supporting the life events we all experience, leaving your annual leave for rest
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click .

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

- 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
- Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at .

Skills: Analytical Thinking, Business Management, Channels Marketing, Communication, Critical Thinking, Customer Value Management, Distribution Management, Intentional collaboration, Managing performance, Sales Forecasting, Self Motivation, Stakeholder Management, Strategic Leadership, Team Management, Trend Analysis

Application Close Date: 13/10/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

📌 Broker Manager (Adelaide)
🏢 Qbe Insurance
📍 Adelaide