Softtest Pays Pty in Canberra seeks a skilled ITSM/DevOps qualified with 2+ years in ESM platforms (Jira ESM, ServiceNow, BMC Helix) and strong coding in Python/Java; knowledge of AWS and CI/CD pipelines is essential. The role emphasizes collaboration, problem solving, and optimizing service management workflows.
Familiarity with GitLab, GitLab Pipelines, and Bitbucket, plus experience with Zendesk or Cherwell, ITIL foundations, and IaC tools like Terraform or CloudFormation will be highly