Motorbike Mechanic – Shepparton Motorcycles

Providing skilled and courteous customer service to our motorcycle owners

Accurately diagnosing and estimating repair costs for motorcycle servicing and maintenance

Communicating with customers to provide regular updates on the status of their motorcycle repairs

Efficiently processing warranty claims and liaising with manufacturers to ensure timely resolution

Maintaining detailed records of all service and warranty work performed

Parts interpretation

Supporting the wider service and parts team as needed to ensure smooth operations

Proven experience in a similar customer-facing role

Excellent communication and interpersonal skills to effectively liaise with customers and colleagues

Proficiency in Microsoft Office suite and experience with warranty claims management software

A keen eye for detail and the ability to work efficiently in a fast-paced environment

A passion for providing exceptional customer service and a commitment to continuous improvement

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📌 Motorbike Mechanic – Shepparton Motorcycles (Greater Shepparton City)
🏢 Jacob Group
📍 Greater Shepparton City