Medical Receptionist (Psychology and Allied Health)

The appointment that hasn’t been confirmed.
The process that takes six steps when it could take three.
The client who needs a little extra warmth and support.
The form everyone keeps completing manually that could probably be automated.

And rather than thinking someone should fix that , you’re the person who does something about it.

You’re looking to build a career in practice administration and operations - not just find your next short-term role.

You might be our person if you:

are warm, organised and detail-oriented

take ownership and follow things through

communicate confidently and professionally

prioritise well when things get busy

enjoy solving problems and improving how things work

work well as part of a team.

About Mind to Mind

Mind to Mind Psychology is a growing psychology practice in Bowden, Adelaide.

We’re a team of psychologists and administration professionals who care about doing excellent work while keeping things warm, human and connected.

We believe excellent work comes from people who feel supported, trusted and able to contribute.

About the Role

We’re looking for a proactive Medical Receptionist to join our team for approximately 2–3 days per week , at $36–$40 per hour including casual loading, depending on experience.

Working closely with our Practice Manager and administration team, you’ll help keep the practice running smoothly while creating an excellent experience for our clients and clinicians.

Your day-to-day will include:

managing appointments, phone and email enquiries

coordinating waitlists and clinician diaries

processing referrals, Medicare, NDIS, billing and payments

liaising with GPs, referrers and other health professionals

maintaining accurate and confidential client records

supporting our psychologists and broader team.





This isn’t just a reception role . As you develop, there’ll be opportunities to improve workflows, develop our systems and forms, explore AI and automation, and contribute to projects across the practice.

About Your Experience

Experience in psychology, allied health or medical administration would be highly regarded, particularly knowledge of Medicare, NDIS, billing or referral pathways.

We’d also value experience with:

Halaxy or another practice-management system

AI, automation or workflow tools

Coming from another industry? If you bring exceptional people skills, attention to detail, initiative and digital confidence, we’d still love to hear from you.

We’re interested in how you think and work , not just where you’ve worked before.

Grow With Us

For the right person, there’s genuine scope for this role to grow - including transitioning into permanent employment and taking on greater responsibility across practice administration, systems, projects and operations.

You’ll have:

flexibility around your regular working days

a supportive Practice Manager and administration team

a beautiful workplace in the heart of Bowden

opportunities to learn, contribute ideas and improve how we work

exposure to systems, technology and projects beyond traditional administration

scope to shape the role around your strengths as you develop.

Connect With Us

Successful applicants will be required to complete a National Police Check and Working With Children Check.

Which of the following statements best describes your right to work in Australia?

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📌 Medical Receptionist (Psychology and Allied Health) (Adelaide)
🏢 Mind to Mind Psychology
📍 Adelaide