Australian Financial Complaints Authority (AFCA) seeks an Ombudsman to join our team and deliver fair, timely decisions for consumers. This senior role suits legally qualified professionals with a solid track record in banking, telcos and digital platforms, committed to community outcomes.
You will decide, alone or on a panel, through AFCA’s rules and fairness principles. Decisions bind when accepted by the complainant and impact industry standards.
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📌 Senior Ombudsman: Fairness Leader with Board Influence (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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