Medical Secretary / Surgical Coordinator – Specialist Plastic Surgery

An opportunity is available for an experienced Medical Secretary / Surgical Coordinator to join an established specialist plastic and reconstructive surgical practice in St Leonards.

This is a permanent part-time position suited to someone with previous experience in a private specialist or surgical practice.

The successful candidate will take responsibility for patient administration, surgical coordination and associated workflows within a well-established practice.

The practice manages a broad range of patients across plastic and reconstructive surgery, skin cancer surgery, trauma and elective procedures. The role therefore involves considerably more than routine front-desk reception.

We are looking for someone experienced, organised and dependable who can manage their responsibilities independently, communicate confidently with patients and healthcare providers, and ensure administrative matters are followed through accurately and efficiently.

An opportunity is available for an experienced Medical Secretary / Surgical Coordinator to join an established specialist plastic and reconstructive surgical practice in St Leonards.

This is a permanent part-time position suited to someone with previous experience in a private specialist or surgical practice.

The successful candidate will take responsibility for patient administration, surgical coordination and associated workflows within a well-established practice.

The practice manages a broad range of patients across plastic and reconstructive surgery, skin cancer surgery, trauma and elective procedures. The role therefore involves considerably more than routine front-desk reception.

We are looking for someone experienced, organised and dependable who can manage their responsibilities independently, communicate confidently with patients and healthcare providers,



and ensure administrative matters are followed through accurately and efficiently.

Key responsibilities

- Managing patient enquiries by telephone and email in a qualified, helpful and compassionate manner

- Coordinating consultations, procedures and surgical bookings

- Liaising with public and private hospitals, operating theatres and other healthcare providers

- Preparing surgical quotes, estimates and associated patient documentation

- Managing Medicare, private health fund and medical billing administration

- Processing and triaging referrals, and ensuring appropriate documentation is available

- Coordinating correspondence with referring practitioners and other specialists

- Managing appointment schedules and assisting with theatre coordination

- Following outstanding administrative matters through to completion

- Assisting with third-party administrative requirements where required

- Managing appointment schedules and assisting with theatre coordination

- Maintaining accurate patient records and appropriate confidentiality

- Contributing to the efficient day-to-day running of the practice

About you

We are particularly interested in applicants with previous experience working as a medical secretary within a private specialist or surgical practice .

You will ideally have:

- At least 2 years' relevant specialist medical-secretary experience

- Experience coordinating surgical bookings and liaising with hospitals

- Experience with Medicare, private health funds and medical billing





- Excellent written and verbal communication skills

- Strong organisational skills and exceptional attention to detail

- Confidence communicating with patients regarding appointments, surgery, costs and administrative requirements

- The ability to prioritise competing tasks and work independently

- Good judgement and an ability to recognise when matters require escalation

- A proactive approach and willingness to take ownership of your responsibilities

- A high level of discretion, reliability and professionalism

- Strong computer skills and experience using medical practice-management systems

Experience in plastic surgery, dermatology, orthopaedics, ENT, ophthalmology or another specialist surgical practice would be highly regarded.

Experience with Xestro is welcome but not essential; candidates with experience using other specialist medical practice-management systems are encouraged to apply.

Most importantly, we are looking for someone who takes ownership of their work. The successful candidate will be comfortable identifying what needs to be done, following matters through to completion and helping ensure patients and administrative tasks are managed efficiently.

What we offer

- $40-45 per hour + superannuation , depending on experience

- Permanent part-time employment

- Predictable weekday working hours with with some flexibility for remote administrative work once established in the role

- An established specialist surgical practice

- Meaningful responsibility and autonomy within the role

- Established systems and administrative support

- A professional working environment

- A secure, long-term opportunity for the right person

Remuneration at the upper end of the advertised range is available for a candidate with substantial experience in private specialist or surgical-practice administration.

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📌 Medical Secretary / Surgical Coordinator – Specialist Plastic Surgery (Sydney)
🏢 Dr Varun Harish
📍 Sydney