V/Line is seeking a Workforce Operations Team Leader to guide a team of 18 workforce controllers at Southern Cross Station. You’ll manage the live daily roster, make real-time decisions, and drive a 30/60/90 day plan with your manager.
This 24/7 role requires leading a team through change, ensuring safety and service coverage across shifts. You will build procedures, training, and escalation channels, while ensuring rosters align with enterprise agreements and fatigue risk management.