Accenture Australia is seeking a Service Management Consultant / Process Specialist in Melbourne to design, uplift and embed ITSM practices across complex client environments. You will work with client stakeholders and delivery teams to implement fit-for-purpose ITSM processes that enable reliable, scalable service operations.
The role covers process design, advisory work, and hands-on delivery in multi-supplier and cloud contexts, with robust emphasis on ITIL 4, governance, and DevOps/SRE
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📌 ITSM Process Architect | ITIL 4 Expert | ServiceNow (Melbourne)
🏢 Accenture Australia
📍 Melbourne
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